Frequently Asked Questions

Sixer 6 FAQ — All Your Questions Answered

From registration to payments, bonuses to games — everything you need to know about Sixer 6 is right here on this FAQ page. Clear, detailed answers to all your questions.

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What topic Need help?

Find solutions to all Sixer 6-related issues in the categories below.

Account

Registration & Login

Find answers to all questions about account registration, login issues, password reset, and 2FA setup here.

Payment

Deposits & Withdrawals

Learn everything about depositing and withdrawing via bKash, Nagad, Rocket, and all other supported payment methods — including limits, rules, and processing times.

Bonuses

Bonuses & Promotions

Learn how to claim and use the welcome bonus, daily cashback, free spins, and VIP offers.

Games

Games & Betting

Find the rules and tips for Live Casino, slots, Sports Betting, and card games all in one place.

Security

Security & Verification

Learn about KYC verification, account security, reporting suspicious activity, and data protection.

Mobile

App & Devices

Find solutions for downloading, installing, and updating the Android and iOS apps, as well as troubleshooting mobile gameplay issues.

All FAQs

Choose a category or type your question directly into the search box above.

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support@sixer6.ws

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Registration & Login

At Sixer 6 Registration Required to:
  • An active Bangladeshi mobile number (starting with 01X)
  • Valid National ID (NID) or Passport
  • Minimum age 18 years
  • A strong password
Registration takes just 2–3 minutes. Your account is activated immediately after verifying the OTP sent to your mobile number.

No. Under Sixer 6's policy, each user is allowed only one account. Attempting to open multiple accounts using the same mobile number, NID, or device may result in all accounts being suspended and any accumulated balance being forfeited. If you're having trouble with an existing account, please contact support.

On the login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number — an OTP will be sent to you. Verify the OTP and set a new password. The whole process takes about 2 minutes. If you don't receive the OTP, check your spam folder or contact support.

KYC (Know Your Customer) verification keeps your account secure and helps prevent money laundering. KYC is mandatory for large withdrawals. You'll need to upload a photo of your NID or passport along with a selfie. Verification is usually completed within 24 hours.

To close or delete your account, email support@sixer6.ws or contact us via live chat. Make sure to withdraw your balance before requesting account deletion. If you need a break for responsible gaming reasons, Responsible Gaming Visit the page — there's an option to take a temporary break.

Deposits & Withdrawals

The following payment methods are available on Sixer 6:
  • Mobile Banking: bKash, Nagad, Rocket, Upay
  • Bank Transfer: Direct bank transfer
  • Cryptocurrency: USDT, BTC (for selected users)
Learn More Payment Page View.

The minimum deposit is ৳500 and the maximum per transaction is ৳5,00,000. Daily deposit limits depend on your account tier and KYC verification status. VIP members enjoy higher limits. To learn more, Payment Page View.

Processing times vary by payment method:
  • bKash / Nagad / Rocket: Usually 15–30 minutes
  • Bank Transfer: 1–3 business days
  • Crypto: 1–2 hours (depending on network)
Withdrawals made between 11 PM and 6 AM will be processed during the next business hours.

First, wait 5–10 minutes, as there may occasionally be a slight delay. If it still hasn't arrived, Financial Transactions Go to the page and check your transaction status. If there's an issue, contact support@sixer6.ws with your transaction ID — most cases are resolved within 1 hour.

Sixer 6 generally charges no deposit fees. For withdrawals, a payment gateway fee of 0.5%–1.5% may apply. Bank transfers may also incur the bank's own charges. For details, Financial Transactions page.

Bonuses & Promotions

At Sixer 6 New Registration A welcome bonus is available on your first deposit after registering. The bonus amount varies depending on your deposit amount. If you have a promo code, enter it at the time of deposit to claim the offer. To see current promotions, Latest Promotions Visit the page.

A wagering requirement is the condition to place a specified amount in bets before withdrawing bonus funds. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to wager ৳10,000. slots games typically count at 100% towards wagering, while some table games may count at a lower rate. For full terms Terms & Conditions page.

You'll receive a cashback percentage of your daily losses, credited automatically to your account every morning. Cashback typically comes with low or no wagering requirements. VIP members enjoy higher cashback rates. View current offers On the promotions page

Share your unique referral link with friends or contacts. When they register and make their first deposit using your link, you'll earn a referral bonus. The more your referred friends play, the more commission you receive. You can track all your referrals from the referral dashboard.

Games

Sixer 6 offers a massive game collection:
  • Live Casino: Baccarat, Roulette, Blackjack, Poker, Teen Patti
  • Slots: Classic slots, video slots, jackpot slots
  • Fishing Games: Multiple fun fishing-themed games
  • Table Games: Andar Bahar, Dragon Tiger
  • Lottery & Crash Games
View All Games Games Page Visit.

Yes, all games on Sixer 6 use a Random Number Generator (RNG) that is regularly audited by independent third parties. Live games are streamed in real time with live dealers, making any manipulation impossible. The RTP (Return to Player) rate for each game is published transparently.

Start by clearing your browser cache and cookies, then refresh the page. Check your internet connection — a minimum speed of 5 Mbps is required for live games. If you're using a VPN, turn it off and try again. If the issue persists, switch to the mobile app or contact support.

Betting

The following sports are available for betting on Sixer 6:
  • Cricket (IPL, BPL, World Cup, Test, T20)
  • Football (Premier League, La Liga, Bundesliga, Champions League)
  • Kabaddi, Tennis, Basketball, Badminton
  • Virtual Sports & eSports
Learn More Betting Page View.

Yes, Sixer 6 offers live betting. You can place bets in real time while watching live odds during a match. Take smarter bets based on live scores, stats, and match conditions. Live betting is most popular for cricket and football. A cashout feature is also available on selected matches.

Once confirmed, bets generally cannot be cancelled. However, if the cashout feature is available, you can settle your bet during a match. If a bet is affected by a technical error or a match is cancelled, a refund is typically issued. Please contact support for assistance in such cases.

Security & Privacy

Sixer 6 uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, visit our Privacy Policy All payment information is fully encrypted and cannot be accessed by any of our staff.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable 2FA using your mobile number or an Authenticator app (Google Authenticator / Authy). Once activated, an OTP will be required every time you log in. This ensures the highest level of account security — we strongly recommend keeping it enabled.

Email support@sixer6.ws or notify us via live chat immediately. Our team will quickly place a temporary lock on the account and begin an investigation. Change your password right away — and if you've used the same password on other sites, update those too. Keep 2FA enabled for ongoing security.

Mobile App

The Sixer 6 app is available on our Download Page Available for direct download from our website. Separate versions are available for Android and iOS. Android users need to download the APK file and install it — make sure to enable "Install from unknown sources" in your settings. iOS users can search on the App Store.

If the app won't install on Android:
  • Settings → Security → Enable "Install from unknown sources"
  • Check your phone's storage — at least 100MB of free space is required
  • If an older version is installed, uninstall it first
  • Re-download the APK file (the existing file may be corrupted)
If you're experiencing any issues, please contact support.

The mobile app gives you extra perks — biometric login (fingerprint/Face ID), push notifications, faster load times, and an optimized mobile gaming experience. The website is better suited for larger screens. Both sync the same account balance and data seamlessly.

Support & Contact

Ways to reach Sixer 6:
  • Live Chat: Click the chat icon at the bottom right of the website or app — available 24/7
  • Email: support@sixer6.ws — typically responds within 2–4 hours
For any issue, try live chat first — it's the fastest option.

To file a complaint, send a detailed email to support@sixer6.ws — include your account username, a description of the issue, and screenshots as evidence. Our team will respond within 48 hours. For urgent matters, reach out via Live Chat for a faster resolution.

Sometimes ISP blocking or network issues may prevent access to the site. In that case:
  • Try switching from mobile data to WiFi, or vice versa
  • Change your browser's DNS settings (e.g., 8.8.8.8 or 1.1.1.1)
  • Try the mobile app — this issue is less common on the app
Email support@sixer6.ws for the latest mirror link.

Still Have a question?

Our support team is always here for you. Reach us through any channel.

Live Chat

Our agents are available 24/7, with an average response time of just 3 minutes.

Online Now

Email Support

For detailed issues, send us an email. You'll typically receive a response within 2–4 hours.

support@sixer6.ws

Read the Terms & Conditions

Read the detailed rules, terms and conditions, and privacy policy to resolve issues on your own.

View Terms
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Join Sixer 6 and enjoy a welcome bonus, live games, and the thrill of cricket betting. Registration takes just 2 minutes.

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